Changes and Cancellations by you

The charges shown on HimachalTourism.Online are value or saver Charges, which are usually quite restrictive for change or refund. This type of fare will normally carry a significant penalty for cancellations and refunds, which may even be up to a 100% cancellation penalty. Changes may also be restricted, subject to a charge or prohibited altogether, according to Hotel. If you need to alter your booking prior to ticketing, HimachalTourism will endeavor to assist. Once HimachalTourism has received payment, and a ticket has been issued, any changes will be treated as a cancellation and rebooking, and the cancellation charges as set out by the Hotel will be payable. You or any member of your party may cancel your reservation at any time prior to Check-in provided that the cancellation is confirmed in writing by the person who made the original booking or via email from the email address of the person who made the booking. Receipt of said must be acknowledged by a member of the HimachalTourism Team. All tickets returned for refund are subject to a minimum admin charge of Rs. 100 per ticket, irrespective of the number of tickets returned.

Refunds

 

Tickets are presented to the respective  Hotelier for assessment. Refunds will not be paid to you until HimachalTourism.online has received the funds from the relevant  Hotelier . This usually takes a minimum of 10 working days but in some cases (i.e. lost tickets etc.) may take up to 1 months.

The amount will be refunded after charging all the charges such as cancellation charge, as we know that all different Hotelier has different cancellation charge, so for each Hotel you book the cancellation charge will be charged as per the Hotelier and HimachalTourism.online cancellation charge will be applicable . And it is also applicable for rest of the products. The service charge will not be refunded along with service tax.

Hotel Cancellation and Amendment

         

Cancellations:

 

5.1 Cancellations to confirmed bookings are subject to the following conditions per booking:

5.2 Cancellations made more than 3 months in advance will incur a service fee charge of Rs.500 in

      addition any cancellation penalties will apply..

5.3 Cancellations made between three months and seven days prior to your stay will incur the

      charge for the first night's accommodation per room and per hotel. If your booking is for a

      one night stay only, a one night cancellation charge per room still applies and therefore you

      will not be entitled to any refund.

5.4 Cancellations made within 7 days of your stay will incur full cost and be fully non-refundable.

5.5 Where cancellation applies to multiple room bookings the cancellation fees apply for each

      room booked, whether in one or more hotels.

5.6 We shall not be responsible for your transportation to or from the hotel. Cancellation

       charges will still apply if you are unable to travel to the hotel due to such circumstances.

 

      “Special Conditions”

          If Special Conditions appear on your booking this indicated that the booking is fully non refundable. Any amendments or cancellations may incur full charges.

          Special conditions can be attached to all types of bookings i.e. Hotels, Transfers, sightseeing etc.

 

      “Non Refundable”

           Some of the cheaper room rates deals are fully non refundable. Typically these conditions apply to bookings that are made in conjunction with a flight.

           These rates are heavily discounted and as a result have different terms and conditions associated with them.

Changes:

 

5.7 Changes to confirmed bookings are subject to the following conditions per room booking:

5.8 Changes made within 7 days of your stay will incur the full cost of the booking and therefore

      you will not be entitled to any refund.

5.9 Any other changes will incur a Rs.500.00 administrative charge per booking or relevant

      currency equivalent, in addition on top of any hotel cancellation fees.

5.10 Busy Periods

5.11 These are periods when fairs, exhibitions, conferences etc are taking place at the location

        where you have chosen  accommodation, or when there is a high demand for

        accommodation. You will be notified at the time of booking, i.e at booking stage, if a busy

         period operates and that special conditions for cancellation or amendment may apply.

5.12 Cancellation at any time of a stay falling within a busy period is not refundable. For dates of  

         stay within the same  booking, not falling within the busy period, the standard cancellation

         and amendment conditions will apply (as set out in Clause 5).

5.13 Any amendments to confirmed bookings falling within a busy period will be treated as

        Cancellations and will not be refundable. The only exceptions to this will be where additional oms/beds/cots/nights are added to existing confirmed rooms or nights.

5.4 All sightseeing tours are non refundable.